14-DAY RETURNS
Return any standard item within 14 days, unused and in original packaging.
QUALITY GUARANTEE
Faulty or damaged on arrival? Free replacement, no questions asked.
PERSONALISED PIECES
Custom and personalised items can only be returned if faulty.
HOW TO START A RETURN
- Email returns@resiliencecreations.co.uk with your order number.
- We'll send you a returns label within 24 hours.
- Pack the item securely and drop it at your nearest carrier point.
- Once received, your refund is processed within 3–5 working days.